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CHCMHS001 / CHCCCS019

Mental Health Support

Mental Health Support in the Workplace and Community

About this course

Practical knowledge. Usable tools. Greater confidence to support others.


MENTAL HEALTH SUPPORT IN THE WORKPLACE AND COMMUNITY – CHCMHS001 & CHCCCS019 is accredited training designed to give participants practical skills and knowledge they can apply in the workplace and community.


Participants will learn how to recognise signs of mental health concerns and crisis situations, communicate appropriately, provide initial support and understand when and how to seek further assistance.


In the workplace, the training also builds awareness around psycho-social risks and helps participants better understand how workplace factors can affect mental health and wellbeing.


Most importantly, this training is about turning knowledge into action. Participants will develop practical, usable tools to help them:

  • Recognise signs that someone may need support

  • Better understand mental health and wellbeing

  • Recognise and respond appropriately to crisis situations

  • Identify and understand psycho-social risks in the workplace

  • Start supportive conversations with greater confidence

  • Know when and where to seek additional support

  • Encourage early intervention and help-seeking

  • Contribute to safer, healthier and more supportive workplaces and communities



Course Outcome

On successful completion of MENTAL HEALTH SUPPORT IN THE WORKPLACE AND COMMUNITY – CHCMHS001 & CHCCCS019, participants will have developed practical skills and knowledge to work appropriately with people experiencing mental health issues and to recognise and respond to crisis situations.


The focus is on giving participants skills they can understand, remember and apply — knowing what to look for, how to respond and when further support may be required.



Supporting Workplace Standards

This accredited training supports organisations in strengthening their approach to mental health, wellbeing and psycho-social risk management, while supporting alignment with relevant ISO standards and guidance, including:


  • ISO 45001 – Occupational health and safety management systems

  • ISO 45003 – Psychological health and safety at work

  • ISO 26000 – Guidance on social responsibility

  • ISO 53800 – Guidelines for the promotion and implementation of gender equality and women’s empowerment

  • ISO 30415:2021 – Human resource management — Diversity and inclusion


Together, these standards support safer, healthier, more inclusive and psychologically supportive workplaces and complement the practical skills and knowledge developed through this accredited training.



Ready to bring accredited mental health training to your workplace?

Give your team practical mental health skills they can actually use.


Book MENTAL HEALTH SUPPORT IN THE WORKPLACE AND COMMUNITY – CHCMHS001 & CHCCCS019 for your team, or speak with Results First Aid Training about delivering this accredited training for your workplace.


Call 1300 661 065 to discuss your training needs or book your team.


Delivered the Results First Aid way — Informative • Easy • Friendly.

Need this course delivered to your group on site?

If you have a group of 10 or more, Results First Aid can come to your location and deliver this course. Simply fill out the enquiry form or give us a call to get it scheduled!

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